About the Support category

Welcome to the Support category! :hugs:

Please make sure to read the following information to ensure you’re choosing the right category to post and chat in. Note that failure to do so can result in your reply and/or post being taken down by our forum moderators.

What can I post here?

This category is dedicated to technical questions, troubleshooting, and getting assistance with our services or platform. Here’s an example:

  • Question: “How do I setup my new white-label portal?”

    • Correct! This belongs in the Support category.
  • Question: “Hey! How’s everyone’s business going?”

    • Incorrect! This belongs in the General category.

Tip: When asking for support, please include as much detail as possible (e.g., screenshots, error messages, or steps to reproduce the issue) so our team and community can assist you faster!